SonyPlayStation users have reacted to Sony’s offer of five extra PS Plus days for those who were affected by the network outage on February 7.
PSN services randomly shut down on Friday, February 7, then slowly started going back up the next day. After about 24 hours of downtime, PlayStation’s social media feeds announced the network had fully returned for all users.
The Ask PlayStation account on Twitter/X cited “an operational issue” as the cause for the extended network outage.
Without disclosing further details, the account also confirmed PS Plus subscribers would receive compensation in the form of an “additional 5 days of service.”
PlayStation users share mixed reactions to network outage compensation
News of the membership extension garnered a mixed reaction from players on social media platforms.
Some people weren’t happy with the length of the compensation. “Just 5 days?” said one post, while others, rather optimistically hoped for a month or even a free game.
Non-PS Plus subscribers also want to be compensated. “I don’t have PS Plus but still couldn’t play the games I wanted to,” wrote one fan on Reddit, while another asked if “us regular folk” would get anything.
SonyHowever, not everyone was unhappy. One player argued the five days of extra service were “better than nothing,” while another said the compensation from Sony seemed “fair,” given the network’s downtime only lasted for 24 hours.
Quite a few people even poked fun at the community’s perceived “entitlement,” calling the backlash overblown as if the outage had lasted for weeks instead of a single day.
One Reddit user commented, “…Sony goes and gives back 5x the trivial impact and you don’t see half as many appreciation posts.”
Meanwhile, there are those less concerned with compensation and more interested in Sony explaining what led to the PlayStation Network outage.
“All of us Playstation gamers/subscribers to PSN all deserve some sort of explanation as to why the platform was down in the first place,” a Twitter/X user said.
The 24-hour service interruption marks the second longest in PlayStation history. PSN’s 2011 outage lasted for a little over three weeks, with a data breach forcing downtime that occurred between April 20 and May 14.
